Frequently Asked Questions

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After the 7-day trial is over, the plugin will show a modal asking to unlock the plugin.

1. Click on Subscribe, and you'll get two subscription options:
   • Monthly - $8/month
   • Yearly - $91.20 (with additional 5% discount)

• Enter your credit card details and click "Complete purchase"
• Once the payment is successful, you can start using the plugin again.

*No data will be lost in this process

For link to correctly work, you'd need to enter the full URL and then hit the link button. That action doesn't automatically create the link yet.

Please make sure of the following things for the plugin to work effectively:

• The annotation frames created via the plugin are not inside a section
• The annotation frames have not been manually modified

If you are still facing issues, please use the chat here on the website, join our discord workspace, or send an email to support@annotate-it.co

Unfortunately, due to the limitations of Figma Payments API, there is no way to provide team subscriptions. Only individual accounts can subscribe to the plugin.

Due to this limitation, we are unable to provide student discounts or special offers.

Follow the steps below to unsubscribe:

1. From the file browser, click your avatar in the top-left corner.
2. Select Settings from the account menu.
3. Select the Community tab.
4. Under Community purchases, locate the resource you want to unsubscribe
5. From the options dropdown, select Unsubscribe.